Help Centre / Marketplace
Escrow for member marketplace sales
Platform-Guided vs Standard escrow after winning a user-listed auction or sale.
When escrow opens:
After you win a user-submitted auction or complete an agreed member sale, open the escrow workspace linked from your Dot.st account (auction escrow area).
Choose a mode (member listings only):
Platform-Guided — the network helps coordinate auth codes, verification footprints, and transfer steps internally.
Standard Self-Guided — you and the seller handle transfer directly at external registrars using the auth code flow described on screen.
Dropcatch contested auctions do not offer this choice; they use internal fulfillment after payment instead.
Seller steps:
Provide a valid auth code when requested. If a code goes stale, submit a fresh code promptly. Sellers receive notifications when buyers pay.
Buyer steps:
Select your preferred mode where applicable, confirm payment on Dot.st, and report transfer problems through the escrow page if auth codes fail.
Completion:
Escrow closes when registry transfer confirms or guided steps mark complete. Payout timing for sellers follows the payment policy.
Stuck escrow? Open dot.st/support from your signed-in account and include the auction ID and domain name.