Help Centre / Billing & Account
Verify your account to bid and sell
Complete Dot.st account verification required for Premium.st bids and seller listings.
Step 1: Register or sign in on Dot.st, Premium.st, or Dropcatch.st — all use the same account.
Step 2: Confirm your email address using the link sent at registration. Bidding and selling may remain blocked until email verification completes.
Step 3: Open Account on Dot.st and look for verification prompts or account status indicators.
Step 4: Complete any additional checks requested — billing details, identity steps, or compliance items depending on your activity level.
Step 5: Return to Premium.st and retry bid or listing actions. The bid form shows wallet or card readiness once verification passes.
Step 6: Keep billing country and contact info accurate on Dot.st so verification does not lapse.
Restrictions:
Banned, compliance-locked, or financial-strike accounts cannot bid or list regardless of verification. Resolve account status through dot.st/support if you believe a flag is incorrect.
Wallet reminder:
Even after verification, fund your Dot.st wallet or save a card on Dot.st Billing before high-value bids.
Verification trouble? Open dot.st/support while signed in and describe the step where you are stuck.